FAQ
Frequently Asked Questions
Is your jewelry waterproof?
Our jewelry is designed for everyday elegance. To preserve its beauty for years, we recommend avoiding prolonged contact with water, perfumes, lotions, and harsh chemicals.
Will my jewelry tarnish?
With proper care, your jewelry will maintain its shine. Store it in a dry place and avoid exposure to moisture and chemicals when possible.
How long does shipping take?
Orders are typically processed within 1–3 business days.
Estimated delivery:
- Canada: 2–7 business days
- USA: 4–8 business days
- Haiti : 2-5 buisness days
- International: 7–15 business days
Do you ship internationally?
Yes! We proudly ship to customers around the world.
Do you ship to Haiti?
Yes.
Customers in Haiti can order directly through our WhatsApp ordering service for the easiest payment and delivery experience.
How do I order from Haiti?
Simply choose your favorite jewelries on our website, add them to your cart, and choose the Order from Haiti option at checkout or contact us directly on WhatsApp. We'll guide you through payment and delivery.
What payment methods do you accept?
We accept secure online payments through Shopify.
For customers in Haiti, we also offer additional payment options such as MonCash, NatCash, or bank transfer through WhatsApp ordering.
How can I contact you?
You can reach us anytime through our Contact page or by chatting with us on WhatsApp.
We're always happy to help.